For security reasons email account passwords can not be retrieved. The password will have to be reset via your Helm Control Panel.

Reset/Change an email password :

1. Login to your Helm Control Panel.
2. Click the Domains link.
3. Click on the domain you want to change the email password for.
4. Click the Email Accounts (POP3) link.
5. Click on the email account you want to change the password for.
6. Enter a new password in the Password and Confirm Password fields.
7. Click Save. The password for the email address has now been changed.
8. Don't forget to use the new email password in your email software program.